Introduction
iSkin Health & Beauty Medical Center (hereinafter referred to as “the Clinic”) places great importance on your privacy. This policy explains how the Clinic collects, processes, uses, and protects your personal data when you use this website and related services. Please read it carefully before using this website.
1. Scope of Application
This policy applies to the personal data you provide while engaging in activities on this website. It does not apply to linked websites outside of this website. When you click on external links on this website, the privacy policy of each respective website is the responsibility of that website.
2. Categories of Personal Data Collected
The Clinic collects your personal data in the following circumstances:
- Online Consultation and Booking: Name, contact phone number, email, preferred appointment time, consultation details, and other information you voluntarily provide.
- Medical Visits and Treatment Services: Identity verification data and medical record-related data as required under the Medical Care Act and the Physicians Act.
- Website Browsing Records: Statistical data such as IP address, browser type, browsing time, and pages viewed. Such data is used solely for internal aggregate analysis and is not linked to personal identity.
3. Purpose and Manner of Use
The Clinic collects your personal data solely for the following purposes:
- Providing medical and aesthetic consultation, appointment scheduling, and treatment services
- Post-treatment follow-up, follow-up appointment reminders, and health care
- Responding to your inquiries, feedback, and handling complaints
- Sending clinic messages, treatment information, and event notifications within the scope of your consent
- Improving website services and conducting statistical analysis
The Clinic uses your personal data only within the scope necessary for the above purposes. The period of use runs from the date of collection until you request that use cease or until the Clinic ceases to provide services, and medical records will be retained in accordance with relevant laws and regulations.
4. Data Protection
The Clinic’s servers are equipped with firewalls, anti-virus systems, and other relevant information security equipment and necessary security safeguards. Only authorized personnel may access your personal data within the scope necessary to perform their duties. Such personnel have signed confidentiality agreements, and violators will be subject to relevant legal penalties.
5. Provision of Data to Third Parties
The Clinic will not sell, exchange, or rent your personal data to third parties, except in one of the following circumstances:
- You have given explicit consent in writing or by other means
- It is expressly required by law, or requested by judicial or competent authorities in accordance with legal procedures
- It is necessary to safeguard national security or promote the public interest
- It is necessary to prevent danger to your life, body, freedom, or property
- When engaging a third party to assist with business operations (such as SMS delivery or information system maintenance), the Clinic will require them to comply with confidentiality obligations and adopt necessary security measures
6. Your Rights
Pursuant to Article 3 of the Personal Data Protection Act, you may exercise the following rights with respect to the personal data held by the Clinic:
- Inquire about or request to review the data
- Request a copy of the data
- Request supplementation or correction
- Request to cease collection, processing, or use
- Request deletion
You may contact the Clinic to exercise the above rights using the contact information provided at the end of this policy. The Clinic will process and respond to your request within the statutory period after receiving it. However, for medical records and other data that must be retained by law, the Clinic may refuse a deletion request during the statutory retention period.
7. Use of Cookies
To provide the best service experience, this website places and accesses cookies on your device. If you do not wish to accept cookies, you may adjust your browser’s privacy level to high; however, doing so may cause certain features of this website to malfunction.
8. Amendments to This Policy
The Clinic may amend this policy at any time in response to changes in laws and regulations, technological developments, and service adjustments. Amended content will be posted on this website without separate individual notice. We recommend that you review this page periodically to stay informed of the latest privacy policy.
9. Contact Us
If you have any questions about this policy, or if you wish to exercise the aforementioned rights regarding your personal data, please feel free to contact us through the following:
- Phone: 02-2751-2066
- Email: service@iskin.com.tw
- Address: 2F-5, No. 288, Guangfu S. Rd., Da’an Dist., Taipei City 10663, Taiwan
